Privacy notice.

Hospitech Solutions Ltd (CRO 817101), 14 Cronan’s Well Grove, Swords, Co. Dublin, Ireland, is the data controller for this website. Contact us at hello@hospitech.ie.

The venue you buy from is a separate controller for its own records of the sale.

• Buying a ticket:your name, email address, and — for a gift — the recipient’s name, email and any message you write. We need these to deliver what you bought and to prove it is yours if there is a dispute. Lawful basis: performance of a contract.
• Payment:handled entirely by Stripe. We never receive or store your card number. We keep a payment reference, the amount, and the card’s country, brand and type — enough to reconcile and refund, and nothing that could be used to pay.
• Running a venue: the contact details of the people you authorise, and staff names or PINs used to attribute a redemption. Lawful basis: contract, and our legitimate interest in knowing who accepted a voucher.
• Site analytics: aggregate page traffic, with no advertising cookies and no cross-site tracking.

These are the only third parties your data reaches, and why:

• Stripe — takes the payment and holds the card details we never see.
• Supabase — the database, hosted in the EU.
• Resend — sends the email carrying your ticket.
• Vercel — hosts and serves this website.
• The venue you bought from — so they can honour it and answer you about it.

We do not sell your data, and we do not share it for advertising.

Records of a sale are kept for seven years, because Irish tax law requires it. A live ticket is kept while it is valid and for a period after, so a dispute about it can still be settled. Marketing contact details are kept until you unsubscribe.

You can ask us for a copy of your data, ask us to correct it, ask us to delete it, or object to how we use it. Email hello@hospitech.ie and we will answer within one month.

Deletion has a limit worth knowing before you ask: we cannot delete the record of a sale we are legally required to retain, and deleting an unredeemed ticket would destroy the thing you paid for.

If you are unhappy with how we have handled your data you can complain to the Data Protection Commission, dataprotection.ie.

We set a cookie to keep you signed in to the venue portal, and Stripe sets its own during checkout to prevent fraud. Both are necessary for the site to work, so neither asks for consent. We set no advertising or tracking cookies.